StreamVerse Privacy Policy
Welcome to StreamVerse, a streaming service provided by Stellar Streaming Services, LLC ("StreamVerse," "we," "us," or "our"). At StreamVerse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website, mobile applications, and other online products and services (collectively, the "Services"). This Privacy Policy is effective as of December 7, 2024.
1. Information We Collect
We collect several types of information to provide and improve our Services:
- Information You Provide Directly: We collect information you provide directly to us, such as when you create an account, subscribe to our Services, fill out a form, or contact us. This information may include your name, email address, postal address, phone number, payment information, and demographic information.
- Information We Collect Automatically: When you use our Services, we automatically collect certain information about your device and usage, including your IP address, device type, operating system, browser type, referring website, pages you viewed, and the dates and times of your visits. We may also collect information about your interactions with our content, such as the TV shows you watch, the length of time you watch them, and your search queries.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our Services. Cookies are small data files stored on your device that help us remember your preferences and improve your experience. You can control the use of cookies through your browser settings.
- Information from Third Parties: We may receive information about you from third parties, such as social media platforms, marketing partners, and data analytics providers. This information may include your demographic information, interests, and online behavior.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with access to our Services, personalize your experience, recommend TV shows you might like, and improve the quality and functionality of our Services.
- Communicating with You: We use your information to communicate with you about your account, our Services, and promotional offers. We may also send you newsletters, updates, and other information that may be of interest to you.
- Personalizing Content and Advertising: We use your information to personalize the content and advertising you see on our Services and on other websites and platforms. We may use your demographic information, interests, and online behavior to target advertising to you.
- Analyzing and Researching: We use your information to analyze trends, track user behavior, and conduct research to improve our Services and develop new features.
- Protecting Our Rights and Interests: We use your information to protect our rights and interests, such as to prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our Services, such as hosting providers, payment processors, data analytics providers, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For example, we may partner with a TV show production company to offer exclusive content to our users.
- Advertising Partners: We may share your information with advertising partners to personalize the advertising you see on our Services and on other websites and platforms.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, such as a subpoena or court order.
- Other Users: Some of your information, such as your profile picture and username, may be visible to other users of our Services.
- Affiliates: We may share your information with our affiliates, which are companies that are owned or controlled by Stellar Streaming Services, LLC.
- In Connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Your Choices
You have the following choices regarding your information:
- Access and Update Your Information: You can access and update your account information by logging into your account settings.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.
- Control Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.
- Do Not Track: We do not currently respond to "Do Not Track" signals from your browser.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information, such as your payment information, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "effective date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Stellar Streaming Services, LLC
555 Figueroa Street, Suite 200
Los Angeles, CA 90071
Email: [email protected]
Phone: (213) 555-0123
Our Data Protection Officer is Ms. Anya Sharma, who can be reached at the email address above.
10. Accessibility
StreamVerse is committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We are continuously working to improve the accessibility of our website and services and to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. For more information, please visit our Accessibility page.